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Privacy Policy of Karibu Mezani

Effective Date: 20/03/2025

Karibu Mezani values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our webshop, catering, and online takeaway services.

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1. Who We Are

Karibu Mezani is an Antwerp-based company providing catering and online takeaway services. Our website: [Insert Website URL]. For any privacy-related questions, you can contact us at:

  • Email: [Insert Email]

  • Phone: [Insert Phone Number]

  • Address: [Insert Business Address]

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2. Data We Collect

We collect the following types of personal data:

  • Identity Information: Name, surname, company name (if applicable).

  • Contact Information: Email address, phone number, delivery address.

  • Payment Information: Payment details (processed securely via third-party payment providers, not stored by us).

  • Technical Data: IP address, browser type, device information, and website usage data.

  • Order and Transaction Data: Details of your orders, preferences, and purchase history.

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3. How We Use Your Data

We process your data for the following purposes:

  • To process and deliver your orders.

  • To manage payments and prevent fraud.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and services.

  • To send marketing communications (only with your consent).

  • To comply with legal and regulatory requirements.

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4. Legal Basis for Processing

We process personal data based on:

  • Contractual Necessity: To fulfill orders and provide services.

  • Legitimate Interest: To improve our services and ensure security.

  • Legal Obligation: Compliance with tax and legal regulations.

  • Consent: For marketing communications (you can withdraw consent at any time).

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5. Data Sharing and Third Parties

We may share your data with:

  • Payment service providers for transaction processing.

  • Delivery partners to fulfill orders.

  • IT service providers for website functionality.

  • Legal and regulatory authorities if required by law.

We do not sell or rent your personal data.

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6. Data Retention

We retain your personal data only as long as necessary for the purposes mentioned above, in compliance with legal requirements. Order data is typically stored for [Insert Retention Period] to meet tax and accounting obligations.

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7. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data when no longer necessary.

  • Restriction: Limit how we process your data.

  • Portability: Transfer your data to another provider.

  • Objection: Opt out of direct marketing or processing based on legitimate interest.

To exercise these rights, contact us at [Insert Contact Email].

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8. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more details, visit our [Cookie Policy] [Insert Link].

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9. Data Security

We implement security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure.

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10. Updates to This Policy

We may update this policy occasionally. Any changes will be posted on our website with an updated effective date.

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11. Contact Information

For any questions regarding this Privacy Policy, please contact us at:

  • Email: [Insert Email]

  • Phone: [Insert Phone Number]

  • Address: [Insert Business Address]

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